Privacy Policy

Effective Date: September 26, 2024

CB Counseling Services, LCSW, PLLC ("we," "our," or "us") is committed to protecting the privacy of individuals who visit our website ("Website") and use our services. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our Website, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our Website or services:

a. Personal Information:

Name
Email address
Phone number
Mailing address
Any information you voluntarily provide through contact forms or correspondence.

b. Non-Personal Information:

Browser type
IP address
Time and date of visit
Pages viewed on our Website
Referring websites or search terms.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries or requests
To schedule or manage appointments
To provide and improve our services
To send relevant information and updates about our services, only if you have opted to receive such communications
To analyze website usage and improve functionality.

We will not sell, rent, or disclose your personal information to third parties for marketing purposes.

3. How We Protect Your Information

We take reasonable measures to protect the security of your personal information. Our Website uses secure technologies like encryption (e.g., SSL) to protect data transmission. However, no method of online transmission or storage is 100% secure. We cannot guarantee the absolute security of your information, but we strive to use commercially acceptable means to protect it.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our Website. A cookie is a small data file stored on your computer that helps us improve functionality and analyze Website traffic. You can set your browser to refuse cookies or notify you when cookies are being sent. Disabling cookies may limit some functionality of the Website.

5. Third-Party Services

Our Website may contain links to third-party websites or use third-party services (e.g., Google Analytics). These third-party sites and services have their own privacy policies, and we are not responsible for their practices. We recommend reviewing the privacy policies of any third-party websites or services you interact with.

6. HIPAA and Confidentiality

As a licensed mental health provider, we adhere to the confidentiality standards set by the Health Insurance Portability and Accountability Act (HIPAA). Any information you share during therapy sessions or consultations is protected by law, and we will only disclose it under specific circumstances (e.g., court order, client consent, duty to warn in cases of harm to self or others).

7. Your Rights

You have the right to:

Access, update, or delete any personal information we have collected
Opt out of receiving marketing or promotional emails
Request information on how your data is being used
Withdraw consent for data collection, where applicable.

To exercise any of these rights, please contact us at the email or phone number provided below.

8. Children’s Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete such information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices. Changes will be effective immediately upon posting to our Website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

CB Counseling Services, LCSW, PLLC
Email: info@CBCounselingServicesNY.com
Phone: 516-732-6964
Mailing Address: 585 Stewart Avenue, Suite LL-50, Garden City, NY 11530

By using this Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.